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Free Pre-Sales Consulting / Free Sample Engraving
Beijing Silk Road Enterprise Management Services Co.,LTD offer 12 hours quick pre-sales response and free consulting. Any kind of technical support are available for users.
Free Sample Engraving & Testing is available.
We offer progressing solution design to all the distributor and users.
Strict Quality Control of Production
Adopt advanced testing equipment, such as: laser power meter, laser testing machine, STN Laser setup a complete & strict quality control system, which ensures the excellent quality of our machines.
7-15 Days Quick Delivery
We have mass production and stock & ready item, for these items, we offer 7-15 days quick delivery time. For big machine and special requirement, we will trade you as the priority customer and to produce your cargo in the first time.
24 Hours After-Sales Service
Free guarantee repair (including labor and material): free repair service during the quality warranty period and reasonable charge for spare parts and maintaining service after the quality warranty period. We will never exempt our responsibilities on product owned defects.
Responding time: upon receiving user’s notification, we ensure 24-hour after-sales technical support.
Spare parts: necessary spare parts are provided together with products to customers.
Free technical training: integrative and normative technology training is available for free to customers by our technical personnel to ensure they are skilled in regular operations of hardware and software of products and they are able to estimate and solve small problems.
Software upgrade: lifelong maintenance of controlling system, incessant improvement of the system functions and continuous software upgrades.
Site instruction service of installation is available.